Privacy Policy

Welcome to the detailed privacy policy page of Plan My Tour.

Welcome to Plan My Tour. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website https://planmytour.in, and our related services collectively on our platform.

Plan My Tour is a venture of Dreamcoder, registered in India – Mohali (Punjab), and operating in compliance with applicable Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We collect information to provide a smooth, reliable, and personalized travel experience for our users. The information we gather includes both personal and non-personal details. Personal information refers to data that can identify you as an individual, such as your name, gender, date of birth, contact details, and identity documents like passport, Aadhaar, or PAN, when required for booking or verification. We may also collect your payment and billing information through secure gateways, along with travel preferences, itinerary details, and booking history to offer better recommendations and support.

In addition, we may automatically collect non-personal information such as your browser type, IP address, device details, operating system, and usage patterns. These details help us understand user behavior, improve our website performance, and enhance your browsing experience.

2. How We Use Your Information

We use the information you provide to deliver our travel services efficiently and to ensure a smooth booking and travel management process. This includes processing reservations, handling payments, sending confirmations, and keeping you informed about itineraries and travel updates. We also use your information to provide customer support, address your queries, and tailor offers and recommendations to match your interests. Additionally, the information helps us improve our website, analyze trends, and comply with applicable legal and regulatory requirements in India.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to others. However, certain information may need to be shared with trusted third parties to fulfill your bookings or enhance your experience. These include airlines, hotels, transport operators, insurance companies, visa service providers, and payment gateways. We may also share data with technology partners, analytics providers, and customer support platforms that help us deliver services. In some cases, we may disclose information to government authorities or law enforcement agencies when required by law or to protect our rights, users, and property. All third parties are obligated to maintain confidentiality and follow strict data protection standards.

4. Data Retention

Your personal data is retained only for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once the retention period expires, we ensure that your information is securely deleted, anonymized, or otherwise disposed of in a safe and compliant manner.

5. Security of Information

We employ industry-standard security measures to protect your data from unauthorized access, misuse, loss, or alteration. This includes the use of encryption technologies, secure servers, firewalls, and limited access controls. While we take all possible precautions to safeguard your data, it is important to understand that no electronic transmission or storage method is completely secure. Therefore, we encourage you to exercise caution when sharing sensitive information online.

6. Cookies and Tracking Technologies

Our website uses cookies and other similar technologies to improve your browsing experience. These technologies help us remember your preferences, analyze website traffic, and offer content that is more relevant to your interests. You can choose to disable or manage cookies through your browser settings, although doing so may limit certain features or functionalities of our Platform.

7. Your Rights

As a user, you have the right to access, correct, or update your personal information stored with us. You may also withdraw your consent for data processing, request deletion of your information, or object to certain data uses, subject to legal and contractual obligations. If you wish to exercise any of these rights, please contact us through the communication channels mentioned below. You also have the right to lodge a complaint with the appropriate data protection authority if you believe your rights have been violated.

8. Third-Party Links

Our Platform may include links to external or third-party websites that are operated independently of us. Please note that we are not responsible for the privacy practices, policies, or content of these websites. We strongly recommend reviewing the privacy statements of any third-party sites you visit before providing personal information.

9. Updates to This Policy

We may periodically update or revise this Privacy Policy to reflect changes in our services, technology, or legal obligations. Any such updates will be posted on this page, and the “Last Updated” date will be modified accordingly. We encourage users to review this page regularly to stay informed about how we protect and use their data.

10. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or data handling practices, you may contact us at the details provided below. We will make every effort to address your queries promptly and transparently.

Plan My Tour, a venture of Dreamcoder
Email: info@planmytour.in
Website: https://planmytour.in

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.